Frequently Asked Questions

Everything you need to know about GIBBON sports gear and services.

What is the standard shipping time for GIBBON orders?

We process all orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.

How do I return a product if it doesn't fit?

We offer a 30-day hassle-free return policy. Ensure the items are unworn, have the original tags attached, and are in their original packaging to qualify for a full refund.

Are GIBBON products covered by a warranty?

Yes, all our high-performance sports equipment and apparel come with a 1-year manufacturer warranty covering any defects in materials or craftsmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my package after it has been shipped?

Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.

Does GIBBON offer professional athlete sponsorships?

We are always looking for brand ambassadors. Please visit our 'Sponsorship' page and submit your athletic portfolio for our team to review.