Returns & Exchanges

At GIBBON, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Simply ensure your products are in their original packaging with tags attached to qualify for a full refund.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your pre-paid shipping label and include the original packing slip inside your parcel.

3

Drop Off Package

Securely pack your sports gear and drop it off at any authorized shipping carrier location within 7 days of receiving your label.

4

Receive Refund or Exchange

After our quality control team inspects the gear, we will process your refund to the original payment method or ship your new items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing